Shipping

 

IDAE ships both THROUGHOUT New Zealand wide and Internationally. IDAE is unable to ship to PO boxes.

 

The following shipping rates apply to all orders:

New Zealand | $5

Australia | $20

International | $40

 

All items purchased online will be shipped within 2 working days. The customer should expect their items within 1-3 working days from when the item is shipped.

The customer will be notified when their item is shipped and will be provided with a tracking number.

IF there are any issues with shipping the items, the customer will be notified within one business day from purchasing.

All international parcels will require a signature on delivery. Please ensure you provide an accurate address for daytime delivery.

 

Duties and Taxes

 

All prices on the IDAE website are in NZD.

IDAE prices do not include any duties and taxes that may occur in various countries. Please be aware of the dutY and tax charges that apply to imports for your shipping desitination when completing your purchase.

 

Returns

 

All items may be returned within 7 days of receiving the garment. The garment must be in the condition that it was sent. IDAE will not accept returns that have been worn or not in the state that they were sent-All tags must still be attached to garments.

The customer is entitled to a full refund or credit for their garment if it is returned in this state. Please note shipping costs will not be refunded unless the garment has been sent with a fault.

If you wish to return an item, complete the return form sent with the garment and return both the form, invoice and garment to IDAE.